Privacy Policy
Last updated: May 7, 2026
This Privacy Policy explains how Nova Supply Global ("we", "us") collects, uses and protects personal data submitted through novasupplyglobal.com.
Data we collect
Contact details you submit through our quote form (name, company, country, business email, estimated volume, format, Incoterm preference, message) and basic technical data (IP, browser, pages viewed) collected via our hosting provider for security and analytics.
How we use it
To respond to your sourcing inquiry, send pricing and lead times, manage commercial relationships, comply with legal obligations and improve the website. We do not sell personal data.
Legal basis (GDPR)
For EU/UK residents: legitimate interest (responding to B2B inquiries), consent (analytics cookies), and contract performance (commercial follow-up).
Sharing
Data is shared only with sub-processors strictly necessary to operate the site and our commercial workflow (hosting, email, CRM). All sub-processors operate under data processing agreements.
Retention
Inquiry data is retained for up to 36 months from last contact. You may request deletion at any time.
Your rights
Access, rectification, deletion, portability, restriction and objection. To exercise any right, write to info@novasupplyglobal.com. EU residents may also lodge a complaint with their local Data Protection Authority.
International transfers
Data may be processed in Colombia, the European Union and the United States, under Standard Contractual Clauses where required.
Security
We use industry-standard encryption (TLS), access controls and minimum-data-collection principles. No method is 100% secure; we will notify affected parties of any qualifying incident in line with applicable law.
This template is provided in good faith and is not legal advice. Please review with a qualified attorney before publication. Questions? Email info@novasupplyglobal.com.